Western AV’s staff of highly trained technicians ensures our clients receive the utmost quality & professionalism during the installation phase. Holding certifications with all the major manufacturers, our technicians are some of the most experienced in the industry. Upon completion of each installation, end user training sessions are held to ensure all users are achieving the full potential and functionality from their AV system. SERVICE / CUSTOMER SUPPORT Western AV understands the importance of limiting downtime related to any installation and our team of Service professionals is available 24/7 to support our clients when the need arises. In addition to technical support, parts replacement and equipment repir, Western AV’s service team offers a variety of customized Preventative Maintenance Plans to safeguard your audio visual investment.